Food & Beverage Team Member
National TrustOverview
The National Trust is renowned for its food and hospitality. National Trust run 185 cafes, tea-rooms, and restaurants all over England, Wales, and Northern Ireland, and National Trust'd love you to join National Trust.
In this role, you’d be making a real difference to the work of the National Trust, as well as helping to give people a memorable day out. This location is in a rural area, so please think about how you’d get here for work before applying for the job.
Responsibilities
As a Team Member, your main focus will be front of house, dealing directly with people. You’ll welcome and look after everyone who comes to the café. With your love of working with people, your ‘can-do’ attitude, and your desire to provide outstanding service, you’ll be making sure everyone has an enjoyable time.
Key Duties:
- Understand customer needs and make recommendations.
- Maintain high standards of food and drink preparation and presentation.
- Ensure all displays and signs are accurate and appealing.
- Assist the kitchen team with food preparation as needed.
Hours and Flexibility
This role is an hourly paid, fixed-term position. National Trust aim to offer a consistent working pattern, but flexibility is essential as this may need to be altered to meet business needs. You will predominantly work weekends and Bank Holidays, but there are no evenings or split shifts.
Benefits
National Trust want to help you look after the things that matter to you, such as saving for your future, getting a discount on your weekly shop, or encouraging you to find a work-life balance. Below is a list of benefits National Trust offer:
- Substantial pension scheme of up to 10% of basic salary.
- Free entry to National Trust places for you, a guest, and your children (under 18).
- Rental deposit loan scheme.
- Season ticket loan.
- Electric vehicle car lease scheme.
- Perks at work discounts including gym memberships and cinema discounts.
- Holiday allowance of up to 32 days, plus a holiday purchase scheme.
- Flexible working whenever possible.
- Employee assistance programme.
- Free parking at most Trust places.
Who National Trust're Looking For
No experience is needed, but National Trust’d love to hear from you if you’re:
- Happy to work in a team or on your own initiative.
- A people person, who cares about giving great service.
- Enthusiastic and willing to learn.
About the Company
The National Trust has the motto ‘For everyone, for ever’ at its heart. National Trust’re committed to creating an inclusive culture where everyone feels they belong. National Trust's teams reflect the diversity of the communities National Trust serve, and National Trust welcome and value difference.
Application Process
For this role, you’ll need to complete National Trust's online assessment instead of using a CV or online application form. This will help National Trust understand more about your strengths and give you more information on the role.
