
French Selection UK
About
French Selection, leading UK-based consultancy specialising in the recruitment of bilingual and multilingual professionals for international business (industries and services). It is the leading recruitment consultancy for German, French, Italian and Spanish speaking positions.
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Spanish Speaking Customer Service Representative
The Role: - To process customer orders in the database accurately- To respond to customer enquiries and resolve issues in a timely manner- To monitor customer feedback and provide suitable suggestions for improvement- To liaise with warehouse and supply chain colleagues regarding deliveries and update customer as appropriate- To manage returns and refund process and raise credit notes with finance team- To maintain positive relationships with customers and communicate information as necessary- To update customer records in the database in accordance with GDPR regulations.