Business Administration Level 3 Apprentice

Overview

Working week: The position involves working as part of the reception team for 37.5 hours per week over 4 days, Monday to Friday, on a rota basis. Typically, this consists of 10 hours for 3 days and 7.5 hours for 1 day, with a rotating day off.

An exciting opportunity has arisen for a Medical Receptionist to join My Learning Skills's Central Gateshead Surgery team. This demanding yet interesting role provides efficient and effective reception and clerical support, ensuring smooth operations for patients.

Role and Responsibilities

• Manage all appointments and patient requests effectively.
• Prepare all clerical tasks to support surgery sessions.
• Provide comprehensive reception services and handle enquiries politely.
• Respond to telephone requests and relay messages in a timely manner.
• Oversee prescribing requests ensuring timely approvals and follow-ups.

Required Skills

• Good communicator with a pleasant demeanor.
• Team-oriented and flexible.
• Accurate, efficient, and well-organized.
• Ability to remain calm in stressful situations.

Training and Support

My Learning Skills's apprenticeship programmes are delivered through a blend of face-to-face and virtual methods, ensuring learners gain the necessary skills directly applicable to the workplace. You'll receive dedicated coaching and guidance, leading to an accredited Business Administration Level 3 Apprenticeship qualification upon successful completion.