Business Design & Solutions Lead, Operations Centre of Excellence

Overview

Join NatWest Group as a Business Design & Solutions Lead. This is a high profile role in the Operations Centre of Excellence that will see you supporting the ongoing definition of the bank wide Operations strategy alongside key business stakeholders.

• Define and mobilise key components of the Operations strategy in partnership with senior Operations leaders and key supporting functions.
• Add value and deliver lasting results while building meaningful relationships with a variety of stakeholders.

As a Business Design & Solutions Lead, you’ll play a leading role in driving innovation across Operations and identifying new opportunities. Ensure solutions align with the bank’s strategy and five year plans.

You’ll create, shape, define and own pan-operations opportunities that support the Operations five year strategic plan.

More specifically, you’ll:

• Work closely with stakeholders to create and define opportunities.
• Ensure designs comply with governance and policies.
• Manage programme design and project teams to provide strategic direction.
• Understand impacts and risks of other programmes and manage dependencies.

The skills you'll need:

You’ll need a background in business design and experience in delivering strategic programmes. A track record of designing innovative solutions within Operations is essential.

• Experience developing compelling strategies.
• Experience working with senior stakeholders in innovative solutions.
• Familiarity with multiple data sources to inform strategy and execution.
• Excellent stakeholder management and collaboration skills.
• Critical thinking skills to make sound decisions.