Business Support Officer

Overview

Can you build strong relationships with others? If you can, then you might be well-suited to the role of Business Support Officer. If you enjoy being part of a large team that makes a difference and want to manage a small Business Support team, then this is the job for you.

Role Overview

As a Business Support Officer, you will learn about the service the team provides and how it makes a difference to people’s lives. Within this role, you can make a real difference by being well-organized, able to think strategically, and possessing the ability to lead a team.

Key Responsibilities

• Lead on the day-to-day administration of the Adoption Support service, particularly the Keeping In Touch and Adopted Adult processes.
• Work closely with the Adoption Support Service Manager and Keeping In Touch Manager to ensure the service runs effectively.
• Line manage and supervise the ASE Keeping In Touch and Adopted Adult Administration Team.
• Oversee local data systems to ensure they are complete and accurate.
• Provide prompt, accurate, and easy-to-use local information about the Keeping in Touch service as required to managers and Business Support colleagues.
• Oversee central communication processes such as central inboxes and data management systems.
• Operate financial administration and procurement processes as required.
• Attend and contribute to local and regional meetings.
• Support and deliver on projects to support initiatives within the team.

Candidate Profile

East Sussex County Council is looking for candidates who:

• Can supervise a small Business Support Team.
• Can effectively organize their own and their team's workload and meet deadlines.
• Can design, develop, and implement effective administrative systems to meet the changing needs of the service.
• Are able to communicate effectively with key stakeholders such as service providers and families.
• Can deal with challenging and distressed clients.
• Can exercise discretion in dealing with sensitive information to maintain strict confidentiality where appropriate.
• Can work as part of a small team but also engage and collaborate with other staff from across the agency.

Benefits

Working in Business Support within Adoption South East is a privilege and offers the chance to make a difference to adopted children's lives. East Sussex County Council offer a diverse range of benefits to help and support you during your employment.

Additional Information

This post is subject to an Enhanced DBS check or Enhanced check for Regulated Activity with the Disclosure & Barring Services. If you require sponsorship to work in the UK, please inform the hiring manager in your application.

Equal Opportunities: East Sussex County Council is an equal opportunities employer. East Sussex County Council welcome applications from all suitable candidates, regardless of race, gender, sexual orientation, disability, or age. All applications are treated on merit.