Clinical Admin Support

Overview

This role requires the post holder to provide an efficient and comprehensive clerical and administrative service for the department, including maintaining patient-related records, making appointments, and preparing correspondence.

You will work as part of a team providing clerical and administrative support, and may participate in providing a welcoming reception service to staff and visitors.

Main Duties

• Carry out all aspects of clerical and administrative support.
• Maintain healthcare records including computerized systems and databases.
• Reception duties, including monitoring visitor attendance and handling telephone enquiries.
• Process incoming referrals through Nottinghamshire Healthcare NHS Foundation Trust's E-Referrals system.
• Type correspondence as required.
• Co-ordinate healthcare appointments for patients.
• Filing, photocopying, and document management.
• Participate in training courses and maintain a personal development plan.
• Cover for sickness and annual leave as necessary.

About Nottinghamshire Healthcare NHS Foundation Trust

Nottinghamshire Healthcare NHS Foundation Trust's team comprises over 11,000 dedicated colleagues who deliver a range of healthcare services across multiple regions. Nottinghamshire Healthcare NHS Foundation Trust is one of the largest mental health and community Trusts in the East Midlands and prioritize the health and wellbeing of Nottinghamshire Healthcare NHS Foundation Trust's colleagues.

Qualifications

• NVQ Level 2 Business Administration or willingness to work towards it.
• Minimum OCR/RSA II typing/word processing experience.

Skills

• Good verbal and written communication skills.
• Excellent IT skills and knowledge of IT systems.

Experience

• Experience in an office/reception environment.

Values & Behaviours

• Demonstrate Trust values: Honesty, Respect, Compassion, Teamwork.
• Commitment to Equality, Diversity & Inclusion (EDI).