CCTV Field Engineer

Overview

Marston Holdings is looking to increase the capability of Marston Holdings's services by recruiting another to join the team! This is a full-time, permanent position and encompasses out of office hours [OOH] and requires extensive UK-wide travel.

Marston Holdings is continually expanding, particularly in Marston Holdings's Technology division where Marston Holdings have attained Videalert and Vortex. Together, Marston Holdings is the UK's leading supplier of intelligent traffic enforcement and management solutions, as well as a prominent provider of smart city solutions that enhance productivity while minimizing operational costs. Marston Holdings supply environmental sensors, networks, and data solutions to support global decarbonization efforts, leveraging real-time data with cleantech technologies to drive meaningful environmental change.

The successful candidate will need to hold a Full UK Driving License.

This role is a critical part of the operations team. It is the responsibility of Marston Holdings's Field Engineers to ensure that the hardware necessary for Marston Holdings's traffic enforcement and management products is delivered and maintained in a timely, successful, and safe manner.

Responsibilities

• Collaborate with the Head of Service Management, PMO Manager, Technical Manager, and the wider service delivery team to address recurring technical issues and implement training or documentation as necessary.
• Commission systems by working with Marston Holdings's engineering partners to install at client sites, ensuring systems are delivered as specified and supervising the activities of engineering partners and subcontractors.
• Configure software by adjusting system settings "at the pole" to maximize delivery efficiency and optimize solution effectiveness.
• Provide system support by assisting the helpdesk team, performing system checks, and troubleshooting client issues to ensure maximum system uptime.

Requirements

• At least two years' experience in a field technical role, preferably with an enforcement, CCTV, or ANPR system provider.
• A solid understanding of Networking/IP.
• A good working knowledge of hardware components (PCs, cameras, wireless systems, etc.) and networking devices.
• Full UK Driving License.

Benefits

• 25 days holiday plus bank holidays.
• Full Time, Permanent contract.
• 37.5 hours per week.
• Salary of £45,000 plus use of a company vehicle.
• Enhanced Maternity and Paternity Package (subject to eligibility criteria).
• Healthcare Cash Plan.
• Staff benefits designed to suit your lifestyle, including discounts on high street and online shopping, travel, socializing, and wellbeing.

This is a fantastic opportunity to gain extensive experience with a rapidly growing software company in a developing market sector. The role offers ample training and personal and professional development opportunities as the business expands, enabling you to build skills in both technical and service delivery.

New starters will be subject to clearance through the Disclosure and Barring Service and a County Court Judgment check. Furthermore, the post holder is expected to keep the Company informed of any changes to their personal circumstances.

Marston Holdings is an equal opportunity employer and consider all suitably qualified applicants regardless of gender identity, ethnic origin, nationality, religion, age, sexual orientation, disability status, or any other protected characteristic. Marston Holdings recruit and develop Marston Holdings's team based on merit and passion for achieving better outcomes, committed to creating an inclusive environment for all employees.