Customer Services Advisor Part Time

Overview

Neway has a vacancy for a part time customer services advisor to join Neway International Ltd's client based with Merthyr Tydfil Council. Initially for a 2 month placement (likely to be extended).

• Job Purpose: Promoting and supporting the digital service availability and offering appropriate advice.
• Providing a first point of contact for all Council wide services to the public and other customers of Merthyr Tydfil County Borough Council.
• Dealing with enquiries at Reception through the provision of information, advice, signposting, and referral where necessary for further assessment, across a range of communication channels, face to face and electronic/digital.
• Deliver customer service through supporting compliance of the Welsh Language Standards.