Candidate Support Coordinator

Overview

As a Candidate Support Coordinator, you will be instrumental in supporting candidates throughout their recruitment journey to join the British Army. This role combines home-based work and onsite duties in Upavon, Wiltshire. This position offers a permanent contract with a start date in January 2025.

Responsibilities

• Contact and support candidates navigating the recruitment process.
• Maintain clear and accurate notes in the internal database.
• Meet personal performance targets.
• Propose enhancements to processes and customer service.
• Engage with internal and external stakeholders.
• Assist regional recruiters.

Qualifications

• Strong telephone customer service experience.
• Effective communication skills, both verbal and written.
• Ability to work independently and within a team.
• Proficient IT skills and ability to learn in-house systems.
• Organized with attention to detail.
• Familiarity with Army Careers is advantageous.

Benefits

• Salary of £22,542 per year.
• 23 days of holiday (increasing to 27), with options to purchase additional leave.
• Pension auto-enrollment, life assurance, and a cycle-to-work scheme.
• 15 weeks of fully paid maternity, adoption, and shared parental leave.
• Voluntary benefits tailored to your lifestyle.
• Paid volunteering days for charity work.
• Access to Employee Network Groups for diversity and inclusion.
• Comprehensive training provided.
• Onsite parking, canteen, and gym facilities.
• Supportive team environment.