Disease Claims Handler

Overview

LSG Consulting is proud to be recruiting Disease Claims handler within the casualty team for LSG Consulting's national and international Insurance Client based in the Midlands.

The ideal candidates for consideration will be from a liability insurance or disease insurance or casualty claims background, or candidates with transferable personal injury insurance claims experience.

Role outline:

The role of the Liability Claims Handler is to efficiently handle Employers Liability & Public Liability (EL & PL) claims for both personal injury and third-party property damage.

The successful candidate will manage an allocated caseload, completing enquiries in relation to policy indemnity, legal liability and quantum, reporting to clients and ensuring that claims are handled proactively in accordance with the handling philosophy of Casualty Claims Solutions and their clients.

This exciting opportunity will see the successful candidate working as part of a dedicated team providing a first-class proactive claims handling service to major clients.

Duties and Responsibilities:

• Liaising with Insurers, Policyholders and Brokers.
• Investigation of allocated claims from the desk, or via referral to a field adjuster for site investigation where appropriate.
• Obtaining all necessary evidence and relevant documentation.
• Determining appropriate actions for the resolution of the case.
• Preparation of detailed reports, where required, providing advice on policy indemnity, policy response and recommendations.
• Negotiating settlement where appropriate, within agreed authority limits.
• Corresponding with all parties professionally to proactively progress the case to conclusion.
• Handling all cases in accordance with the client’s requirements by referral to documented procedures at all times.
• Maintaining a proper reserve at all times by regular review.
• Keeping updated on any technical changes relevant to your role. This may include participating in training programmes facilitated by the company.

Essential requirements:

• Experience handling Disease Claims.
• Experience of policy wording including terms and conditions.
• Knowledge of insurance and the insurance market.
• Knowledge of legal principles, regulations pertaining to disease claims.
• Knowledge of how to value a disease claim.
• Knowledge of reserving philosophies.
• Knowledge of Civil procedure Rules and the Claims Portal.
• Good communications skills at all levels.
• Excellent customer service.
• The ability to work as part of a team.
• Good planning and organisational skills.
• Take responsibility for your own workload.
• Must be able to demonstrate adaptability and flexibility.
• Strong IT Skills.
• Driving licence and own vehicle.
• Travel reimbursement & Overnight stay support if required.

Benefits:

• Rewards platform (hundreds of retailers and brands).
• 25 days holiday plus bank holidays (rising with service) flexibility to buy up to 5 additional days per year.
• Well-being centre.
• Recognition programme.
• Paid fertility appointments.
• Fostering friendly employer.
• Development, training and professional qualifications.

If you want to work for a corporate and commercial organisation achieving exponential growth and with high award-winning standards and development of talent at its core; then LSG Consulting would like to hear from you.