Food & Beverage Team Member

Overview

The National Trust is renowned for its food and hospitality. National Trust run 185 cafes, tea-rooms, and restaurants all over England, Wales, and Northern Ireland, and National Trust'd love you to join National Trust as a Food and Beverage Team Member.

This role is vital to ensuring that visitors have a memorable day out at National Trust's locations. Given that this position is in a rural area, consider your commute before applying.

Benefits

National Trust aim to help you manage what matters most to you, from saving for your future to finding a healthy work-life balance. Here’s what National Trust offer:

• Substantial pension scheme of up to 10% basic salary
• Free entry to National Trust places for you, a guest, and your children (under 18)
• Rental deposit loan scheme
• Season ticket loan
• EV car lease scheme
• Perks at work discounts such as gym memberships, shopping discount codes, and cinema discounts
• Holiday allowance up to 32 days, plus a holiday purchase scheme
• Flexible working whenever possible
• Employee assistance programme
• Free parking at most Trust locations

Hours

This is an hourly-paid, fixed-term position with a consistent working pattern when possible. Flexibility is essential, as shifts may change to meet business needs, including weekends and Bank Holidays, but no evenings or split shifts are required.

What You'll Be Doing

Your main focus will be front-of-house, providing outstanding service and ensuring guests have a pleasant experience. Key responsibilities include:

• Welcoming and caring for all visitors to the café
• Maintaining high standards of food and drink preparation and presentation
• Assisting the kitchen team when needed
• Engaging with guests to understand their needs and make recommendations

Who National Trust're Looking For

No experience is required, but National Trust value candidates who:

• Are happy to work in a team or independently
• Care about providing excellent service
• Are enthusiastic and willing to learn

About the Company

The National Trust aims to create an inclusive culture where everyone belongs. National Trust celebrate diversity and are committed to ensuring National Trust's workforce reflects the communities National Trust serve.

Additional Information

This role will require you to complete an online assessment to help National Trust understand your strengths better. You don’t need all the knowledge and skills listed in the role profile, as this serves as a guideline for potential candidates.