Medical Receptionist, Immediate Start, For Students, For Teens

Overview

An exciting opportunity for someone who would like to work as a Medical Receptionist at Dunrobin Street Medical Centre. Dunrobin Street Medical Centre's practice is a small family practice that strives to provide excellent service for Dunrobin Street Medical Centre's patient panel. Dunrobin Street Medical Centre welcome applications whether you are experienced or new to working in general practice.

Job Summary

This role involves acting as a care navigator, providing a point of contact for patients, and facilitating communication between patients, doctors, and other medical staff. You will have the opportunity to work with a fantastic, experienced, and skilled team.

Main Duties and Responsibilities

• Greet patients coming into the surgery and direct them appropriately.
• Create and update the appointment book under the supervision of the Reception Manager.
• Ensure patients requiring appointments are seen logically according to urgency.
• Run the surgery appointment system effectively.
• Answer calls and assist patients in finding the appropriate services.
• Follow up patients who do not attend their appointments.
• Register patients in accordance with practice procedures and update demographic information.
• Advise patients of relevant charges for private services, accept payments, and issue receipts.
• Adhere to information governance policies and procedures.
• Ensure the reception and waiting areas are kept neat and tidy.
• Maintain infection control procedures in accordance with practice policies.
• Support QOF/QIF and enhanced service targets as directed.

Working Hours

The position requires 36 hours per week, with the following schedule:

• Monday: 08:00 - 16:00
• Tuesday: 08:00 - 15:00
• Wednesday: 08:00 - 15:00
• Thursday: 08:00 - 13:00
• Friday: 08:00 - 15:00

Some shifts may include 6:30 PM finishes, with additional hours for extra clinics as needed.

Benefits

• Annual leave
• Company events
• Company pension
• Free parking
• On-site parking

Qualifications

Applications are encouraged from candidates of all experience levels. A willingness to learn and adapt in a busy environment is essential.

The duties outlined in this job description are not exhaustive and may be amended as required.