Night Front Office Graduate

Overview

Enrich the Journeys of The Landmark London's People and The Landmark London's Guests as The Landmark London's !

The Landmark London seeks passionate individuals to join a dynamic team where The Landmark London value your strengths and growth potential. Located opposite Marylebone station, just a short walk from Baker Street and Edgware Road stations, this is your moment to become part of The Landmark London's journey.

Brilliant Benefits

• Pension with company contributions
• 50% discount in all The Landmark London's restaurants and Spa treatments across The Landmark London's properties
• Team member and Friends & Family rates across The Landmark London's properties
• Complimentary stay after passing probation
• Extensive discounts on The Landmark London's benefits platform
• Access to private medical insurance
• Interest free season ticket loan
• Employee Assistance Programme - 24/7 online GP, mental health support and virtual wellbeing
• Support through development plans, apprenticeships and world-class management development programmes
• Bike to work scheme
• Recommend a Friend incentive
• Uniforms provided and laundered complimentary
• Free meals on duty
• Opportunity to join The Landmark London's taskforces to contribute to business focuses, community and environment
• Employee recognition schemes and Social Committee events including gala dinners and more!

Role Overview

The Landmark London is looking for a passionate Graduate to join The Landmark London's Front Office Team on a 12-month fixed-term basis. Your role will involve consistently delivering memorable moments and five-star service to The Landmark London's guests. It is essential for everyone in the team to bring positive energy, supporting a happy and fun environment while building a community of diverse backgrounds and experiences.

Key Responsibilities

• Maintain and adhere to The Landmark London Standard Operating Procedures in all day-to-day duties.
• Answer guest queries professionally regarding facilities, services, and hotel features.
• Acquire knowledge of hotel products and rates, providing recommendations to maximize revenue.
• Understand relevant policies and procedures to handle specific situations.
• Cover the main Reception desk during night shifts (23:00 – 07:00) and assist with the daily night audit.

You will work 40 hours per week on a shift rota. This position offers an opportunity to join a team recognized as the #20 best company to work for in The Best Companies to Work For List 2023. The Landmark London is not only a member of Leading Hotels of the World but also boasts 5 red stars and 2 rosettes.

If you believe your experience and personality are a match for the Night Front Office Graduate role, The Landmark London encourage you to apply today. Remember, what makes you unique makes The Landmark London exceptional!

All applicants must be legally eligible to work in the UK.