Operations and Finance Support

Overview

Zooki is a family-run business with a mission to make the world a happier and healthier place through great-tasting supplements that actually work.

Zooki's range is listed in prestigious retailers at home and worldwide, including Sainsbury's, Holland and Barrett, Harrods, Planet Organic, Wholefoods, as well as John Bell & Croydon, the pharmacist to The Royal Family.

The Role

Zooki is a dynamic and growing organization that is committed to operational excellence and financial efficiency. Zooki is currently seeking an enthusiastic and detail-oriented Operations and Finance Support professional to join Zooki's team. This is a fantastic opportunity to work across multiple functions, helping to streamline operations, enhance financial processes, and support procurement activities.

Your attention to detail and commitment to quality directly impacts the satisfaction of Zooki's customers and the reputation of Zooki's brand which is very important to Zooki. Zooki proudly have a 5* TrustPilot score and have over 10,000 five-star product reviews, reflecting Zooki's unwavering commitment to exceptional customer service.

Zooki's Values

At Zooki, Zooki believe in going above and beyond in Zooki's service. Zooki is a family that cares deeply about Zooki's customers and each other. If you are proactive, driven and want to be part of a fast-paced team Zooki'd love to hear from you.

Key Responsibilities

Operations Support:

• Process sales orders from Zooki's business customers
• Track stock levels and maintain accurate inventory records
• Book in stock upon delivery, verifying accuracy against purchase orders
• Liaise with suppliers to ensure timely deliveries and resolve any discrepancies
• Coordinate sample requests and manage sample stock
• Assist in managing the reception area and handling general office duties

Finance Support:

• Post and process supplier invoices, ensuring all are accurately coded and authorized
• Assist with sales order processing and tracking to support timely invoicing
• Maintain accurate records of payments, outstanding balances, and update supplier information
• Reconcile purchase orders, delivery notes, and invoices to ensure consistency
• Support the Finance team in preparing reports and maintaining the cost price book
• Assist with month-end tasks such as reconciliations and reporting
• Manage petty cash and expenses claims

Procurement Support:

• Work closely with the procurement team to manage supplier relationships
• Assist in tracking and improving procurement efficiency, ensuring timely reordering of stock
• Maintain vendor files and ensure all documentation is up to date

ERP System & Process Improvement:

• Support the implementation and optimization of the new ERP system
• Ensure accurate data entry and consistency across the ERP system
• Help identify process improvement opportunities to enhance overall operational efficiency

General Administrative Support:

• Provide general administrative support to the finance, procurement, and operations teams
• Assist with filing, data entry, and general office organization
• Respond to queries from internal departments and external partners
• Help coordinate meetings, book travel, and assist with events where needed

Qualifications & Skills Required:

• Previous experience in an administrative, finance, or operations support role
• Strong organizational skills and the ability to manage multiple priorities
• Proficiency in Microsoft Office (Excel, Word, Outlook)
• Knowledge of ERP systems is a plus
• Excellent attention to detail and accuracy in data handling
• Strong communication skills, both written and verbal
• Ability to work well both independently and within a team
• A proactive attitude and a willingness to learn and take on new challenges

What Zooki Offer:

• A collaborative and supportive work environment
• Opportunities for professional growth and development
• Competitive salary and benefits package
• The chance to be part of a forward-thinking company

If you are a motivated individual with a passion for operations and finance, and you're looking to make a difference in a dynamic team, Zooki'd love to hear from you!

Zooki is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.