Paediatric Booking Administrator

Overview

Imperial College Healthcare is seeking a dynamic, proactive, and highly motivated Paediatric Booking Administrator to join the Outpatient administrative team in West London. In this role, you will provide crucial clerical support to ensure the smooth operation of the department, contributing to excellent patient experiences.

Main Duties

• Booking and rescheduling outpatient appointments as per policies.
• Monitoring electronic Patient Tracking Lists and clinic utilization.
• Conducting appointment reminder calls and managing incoming communications.
• Greeting staff, patients, and visitors.
• Maintaining accurate electronic records.
• Meeting National NHS targets.

About Imperial College Healthcare NHS Trust

At Imperial College Healthcare, you will work alongside leading clinicians, embracing values of expertise, kindness, collaboration, and aspiration. Imperial College Healthcare NHS Trust offer exceptional career development opportunities and a supportive environment.

Benefits

Imperial College Healthcare NHS Trust provide flexible working options, a staff recognition scheme, and optional benefits such as Cycle to Work and membership options for onsite leisure facilities.

Person Specification

Education

• Good educational standard of at least GCSE English and Maths or equivalent.

Skills/Abilities

• Proficient in IT systems including Excel and Word.
• Strong organizational skills.

Experience

• Administrative experience required.
• Basic IT literacy essential.

Additional Information

This role requires a Disclosure and Barring Service check due to the responsibilities involved. Applications from individuals requiring current Skilled Worker sponsorship are welcome and will be considered alongside other applications.