Project Officer

Overview

About THCH

When you become a part of THCH, you have the opportunity to contribute to work that goes beyond bricks and mortar – work that changes lives and creates lasting impact. By offering local, sustainable, and affordable services delivered by talented people, Tower Hamlets Community Housing create places people are proud to call home.

If you’re passionate about project management and looking to make a difference in a dynamic environment, this could be the opportunity for you.

About the Role

As a Project Officer, you will oversee and deliver a portfolio of cyclical and planned investment projects, ensuring quality, cost-effectiveness, and customer satisfaction. Your responsibilities include:

• Managing small / medium projects to budget and timescale
• Supporting wider project team with project documentation and system management
• Liaising with contractors and consultants, overseeing quality control, and ensuring timely and budget-friendly delivery
• Conducting risk assessments, financial appraisals, and ensuring compliance with safety regulations
• Engaging with residents and stakeholders, facilitating consultations, and resolving customer issues to optimise satisfaction

About You

Tower Hamlets Community Housing’re looking for someone with:

• Solid project management skills, particularly in major repair projects
• Strong organisational, financial, and communication skills to manage diverse tasks efficiently
• The ability to adapt, prioritise, and thrive in a fast-paced environment
• Knowledge of landlord-tenant law and health and safety regulations
• Experience in managing contractors and maintaining effective relationships

What You'll Do

• Project Management: Initiate, manage, and complete projects using various project management techniques, including cash flow analysis, risk management, and quality benchmarking
• Contract Oversight: Liaise with contractors and consultants, ensure compliance with procurement strategies, and maintain clear communication across all stakeholders
• Customer Engagement: Engage with residents to facilitate project consultations, address concerns, and ensure that feedback is considered in project planning
• Financial Monitoring: Oversee budgets, process invoices, and implement corrective actions as needed to maintain financial control
• Quality Assurance: Conduct site visits, manage project teams, and uphold safety regulations to deliver projects that meet Tower Hamlets Community Housing's standards

What Tower Hamlets Community Housing Offer You

Besides an emphasis on learning and development and the opportunity to be part of a fantastic team, Tower Hamlets Community Housing offer a generous package including 28 days annual leave plus bank holidays and four extra concessionary days, a health and wellbeing scheme including a generous wellbeing allowance, season ticket loan, good pension and a lovely, refurbished office, plus the opportunity to work flexibly. On top of this, Tower Hamlets Community Housing offer an environment which promotes openness and inclusion, a team that operates with pride and values teamwork and going above and beyond.

Tower Hamlets Community Housing're THCH. Tower Hamlets Community Housing're a local landlord and Tower Hamlets Community Housing care about Tower Hamlets Community Housing's community. Tower Hamlets Community Housing provide safe, affordable, and well-maintained homes. And Tower Hamlets Community Housing listen to Tower Hamlets Community Housing's residents to continuously improve what Tower Hamlets Community Housing do.

Tower Hamlets Community Housing have a social purpose. By reinvesting Tower Hamlets Community Housing's profit where it’s needed most, Tower Hamlets Community Housing create sustainable places people are proud of. Tower Hamlets Community Housing celebrate Tower Hamlets Community Housing's people and give them the freedom to do what’s right, so that they can provide a consistently good, local service that delivers value.

THCH: Creating places people are proud to call home