Performance Systems Coordinator

Overview

Do you want to help Career Connect change young people’s lives in Manchester?

Career Connect is looking for a Performance Systems Co-ordinator to help Career Connect's Manchester team manage their data and performance arrangements.

You will assist in producing Career Connect's data, performance and intelligence reports relating to young people. This involves quality assuring the information in Career Connect's CRM system and taking appropriate corrective action, to resolve any issues in respect of data collection and reporting. You will also be responsible for the management of referrals coming into the service and accurately updating the client database.

It’s not a wholly system-based role; you will also act as a point of contact for young people and partners who contact Career Connect's service, helping to schedule appointments for clients, on behalf of Career Connect's busy team.

The role will be based at Career Connect's office The Powerhouse, Manchester though you will occasionally support events in venues in the community across the area. You will need to be able to manage your time well and travel independently.

Qualifications:

• You don’t need to be degree level qualified for this role but Career Connect do require someone with an eye for detail.
• The ability to input and analyse data accurately (so excel will be an advantage).
• A confident communication style with excellent customer service, as you will be a key contact for Career Connect's staff and partners.