Receptionist / Administrator

Overview

Manpower is currently recruiting for a Receptionist/Administrator on a full-time temporary basis based in Birmingham City Centre. The role involves providing first-line contact for callers and visitors either on the telephone or in person. The Receptionist/Administrator is responsible for presenting a helpful, effective, and welcoming image, ensuring a smooth and professional experience for all visitors and callers.

The position includes connecting callers directly to the relevant department, investigating callers' needs to determine where assistance can be provided, and performing a variety of administrative tasks as required. The Receptionist will also use the membership system to identify members, ensure subscriptions are up-to-date, and direct members to the appropriate Officer who covers their place of work.

This is a temporary position initially for 1 month with the possibility of extension. The working hours are from 9 am to 5 pm, Monday to Thursday, and 9 am to 4 pm on Fridays. The pay rate is £17.79 per hour.

Key Responsibilities:

• Provide a first-line contact for callers and visitors in person and over the phone.
• Ensure smooth and professional handling of calls and visitor inquiries.
• Assist with administrative tasks as required by the team.
• Use the membership system to ensure subscriptions are current and accurate.
• Direct members to the correct Officer based on their location and needs.

Salary & Benefits:

The position offers a competitive rate of £17.79 per hour. There are no additional benefits listed at this time.

Working Hours:

Full-time, 9 am - 5 pm Monday to Thursday, and 9 am - 4 pm on Fridays.

Skills & Experience Requirements:

• Excellent communication skills, both written and verbal.
• Ability to handle multiple tasks and prioritize effectively.
• Strong organizational skills with attention to detail.
• Previous reception or administrative experience is desirable.
• Proficiency with office software, including membership or CRM systems.

Perks:

Temporary contract with potential extension. No additional perks listed for this role.