Restaurant Manager

Overview

POSITION PURPOSE

Within Brand Standards, effectively manage the day-to-day running of the AA 2 rosette restaurant, 1906 & In Room Dining. Responsible for the financial success of the outlets and for ensuring all KPIs are attained. Lead the team to continued success and grow the team through recruitment, training & mentoring. The Restaurant Manager will set high standards by leading the team by example. Day-to-day running of the department tasks include but are not limited to:

• Rostering
• Labour forecasting
• Revenue management
• Customer satisfaction
• Employee satisfaction
• Inventory and supply management

ESSENTIAL FUNCTIONS

• Responsible for smooth running, planning, managing and directing all food and beverage service functions in the 1906 Restaurant and In-Room Dining (IRD).
• Have overall responsibility for ensuring the Assistant Managers and Senior Waiters effectively plan and run the daily operations within the outlets.
• Assist guests to ensure their needs are met and expectations are exceeded by responding appropriately to guest needs during hours of operation.
• Responsible for ensuring supervision, training, and development of all Restaurant Duty Managers, Restaurant Station Managers, Senior Waitpersons, and Waitpersons assigned to the 1906 Restaurant and IRD outlets.
• Respond efficiently and accurately to guest complaints and feedback regarding the 1906 Restaurant and IRD, including acknowledgment and appreciation of positive guests.
• Establish a sound professional relationship with the 1906 Sous Chef to create an atmosphere that promotes success and a comfortable working environment.
• Direct management of the Sommelier to ensure that all wine lists are correctly updated and that upselling targets are agreed upon to maximize revenue.

CANDIDATE SPECIFICATIONS

• Must be eligible to live and work in the UK.
• Excellent grooming standards, offering the correct example to ambassadors.
• Previous experience in a Luxury 5* Resort or Hotel as Restaurant Manager is essential.
• Knowledge of all F&B standards; quality of presentation, service, and products.
• Knowledge of local Food Hygiene and sanitation standards.
• Ability to prepare and analyse data, figures, and transcriptions generated by the computer.
• Must be able to perform a variety of duties, often changing from one task to another without loss of efficiency or composure.

BENEFITS INCLUDE

• Subsidised staff accommodation (if required).
• Access to a meal on duty in the staff canteen.
• Turnberry Friends & Family Rooms Programme - discounted room rates at Trump Turnberry, available to you and your family.
• Discounts available at the Food & Beverage outlets and the Golf Professional Shop.
• Resort Facilities – use of the Spa, Gym, and Golf facilities (subject to some restrictions).
• Trump Hotels Associate and Friends & Family Rates - discounted room rates at all Trump Properties.
• Uniforms - a uniform will be provided, and items will be laundered at the Company's expense.
• Employee Assistance Programme – offering a range of Employee Assistance Help Lines.
• Ongoing training and development, first-class hospitality training & Apprenticeship programmes are available.