Spa Host

Overview

The Role

Lancaster City Council is recruiting for a Spa Host to manage Tranquil Spa at Salt Ayre leisure centre. This is a fantastic opportunity for the right person to join an enthusiastic and passionate team at the award-winning Tranquil Spa. The successful candidate will have a desire to deliver outstanding customer service.

You will be responsible for:

• Providing front of house management to the spa.
• Advising customers on treatments and products.
• Taking enquiries and bookings for treatments and spa days.
• Managing the performance of the spa team to achieve income targets.
• Overseeing the financial and statistical performance of the spa.
• Managing the diary system and maximising income opportunities.

This post is temporary to cover maternity leave from November 2024 to November 2025. The hours of work for this position are 37 per week, on a rota basis including evenings and weekends. This post is based at Salt Ayre Leisure Centre.

About You

You will identify with Lancaster City Council's organisational values of Pride, Ownership, Working Together and Ambition.

Lancaster City Council's Benefits

• Generous annual leave allowance.
• Local Government Pension Scheme.
• A range of employee benefits including discounted gym membership and cycle to work scheme.
• Opportunity to purchase extra time off.
• Discounts on days out, activities, and retail.

Lancaster City Council has declared a climate emergency and is committed to reducing carbon emissions to net-zero by 2030. As part of this role, you will participate in initiatives aimed at minimizing environmental impacts.

Lancaster City Council is an inclusive employer and welcome applications from all parts of Lancaster City Council's community, aiming to have a diverse workforce. Lancaster City Council provide several supportive networks and safe spaces for employees.

Lancaster City Council is a Disability Confident committed employer.