Senior Library Assistant Gll

Overview

GLL is currently recruiting a Senior Library Assistant to join the team at HMP Wandsworth. As a Senior Library Assistant you will be working in 2 on site busy prisoner libraries, giving access to a wide variety of collections and resources including books, computers and reference collections.

HMP Wandsworth is a Category B men's prison in the London Borough of Wandsworth, South West London, England. It is operated by His Majesty's Prison Service and is one of the largest prisons in the UK. The prison houses 1600 prisoners.

Prisoners use Greenwich Leisure Limited's libraries for a number of reasons. Greenwich Leisure Limited have a vast selection of legal books and papers that Greenwich Leisure Limited's prisoners use to help them understand their sentences as well as the standard books that you’d find in a public library. Greenwich Leisure Limited have a heavy focus on education as many of the prisoners have literacy problems or just want to learn something new such as a second language, but whatever the reason, the books are a welcome diversion from prison life. As Senior Library Assistant, you will have to do the usual tasks associated with the role, such as providing an information service to Greenwich Leisure Limited's users, ordering books and arranging engaging events and activities, but due to the unique location of the library, there is far more to this role than expected. As Greenwich Leisure Limited place an emphasis on education, Greenwich Leisure Limited’re inspected and regulated by Ofsted, so there will be a lot of administration involved to help Greenwich Leisure Limited to review and maintain Greenwich Leisure Limited's standards.

Although challenging, this is a highly-rewarding role where you’ll get to see the prisoners change and grow from the services and support that you’d provide alongside other departments such as Education and Resettlement. This isn’t a role for the timid, as you’ll need to maintain control and gravitas at all times as well as being vigilant. A can-do attitude is a must, as is common sense, as you’ll do everything from assessing the suitability of the books that the prisoners request, to ensuring that all doors are locked behind you whenever you move about the building as well as some heavy lifting. You’ll ideally be CILIP qualified (although relevant experience would be just as valuable), with a mature demeanour and passion for helping others.

• Experience working within libraries.
• Evidence of making a difference to customers.
• Confident IT skills and knowledge.
• Excellent numeracy, literacy and communications skills.
• Administration skills.
• Experience of using Library Management systems, would be useful.
• A real focus on customer service.
• Passion and personality.
• Evidence of being organised and efficient.
• Customer Service Qualification (desirable).
• Be a great team player.

What you’ll do:

• Work as part of the team to ensure the smooth operation of the libraries.
• Provide welcoming and genuine goodbye to all prisoners, providing guidance and support on how to get the optimum results from their visit by truly engaging with prisoners to understand the reason behind their visit.
• Devise and create imaginative events.
• Follow Safeguarding of children and vulnerable adults policy and procedures.
• Follow all Normal & Emergency Operating Procedures as well as adhering to relevant policies and manuals.
• Interact with prisoners through conversations and supporting their needs.
• Support prisoners with all queries available at the library.
• Fully participate in and engage in any training provided.

As a leader within the leisure industry Greenwich Leisure Limited can also offer scope to progress your career, and job variety like nowhere else.

In return, you will get:

• 36 hours a week, full time permanent role.
• £26,204.99 per annum (based on 36 hours a week).
• Industry leading rates of pay banding dependant on relevant qualifications.
• Discounted membership at Greenwich Leisure Limited's leisure centres.
• Discounts across thousands of retailers (GLL Extras).
• A fantastic pension scheme.
• 25% off Red Letter Days.
• 25% off Buy A Gift.
• 20% off GLL spa experience treatments and associated products.
• 20% off Tea and Tonic products.
• Ride to work scheme.
• Free eye tests and discounted glasses.
• The opportunity to join the GLL Society and have a say in how Greenwich Leisure Limited is run plus associated social events.
• Exclusive discounts on Greenwich Leisure Limited's villas in Portugal.
• Exclusive discounts on Greenwich Leisure Limited's Ski chalets in Bulgaria.
• Health assurance.
• Career pathways, professional development are just the start. To ensure you stay at the top of your game, Greenwich Leisure Limited provide training with practical and theory elements together.

About GLL:

As the UK’s largest leisure operator and charitable social enterprise, Greenwich Leisure Limited offer a range of careers for everyone in Greenwich Leisure Limited's local communities. Greenwich Leisure Limited manage over 400 facilities across England, Wales and Northern Ireland, including public sport and leisure centres, elite sporting venues, libraries and children’s centres.

Greenwich Leisure Limited's people are from the communities Greenwich Leisure Limited serve and help Greenwich Leisure Limited make real changes in their local area.

One of Greenwich Leisure Limited's core values is ‘More than a Job’, because working with Greenwich Leisure Limited opens up a wide range of possibilities and opportunities for you, starting with how you work with Greenwich Leisure Limited. To make sure Greenwich Leisure Limited’re having a positive impact on Greenwich Leisure Limited's people, Greenwich Leisure Limited also offer some flexible and part-time working options so you can make sure your new job works for you. Subject to vacancies, whether you are after a contractual commitment and a regular work schedule or the freedom of flexible hours, you may be able to choose an arrangement that works best for you and play your part in improving the health and wellbeing of your community.

So whether your ambitions lie in libraries, sport and leisure, events & catering, health & beauty, corporate support or working with children, you’ll be able to find your ideal new job at GLL.

Passionate about seeing Greenwich Leisure Limited's communities thrive, Greenwich Leisure Limited invest back into Greenwich Leisure Limited's facilities, projects and people and are Investors in People Silver Award employer.

However you choose to work with Greenwich Leisure Limited, you can be sure that you will be a valued member of Greenwich Leisure Limited's team, working with great colleagues, and making a real difference to people’s lives.

Greenwich Leisure Limited is an inclusive employer. Greenwich Leisure Limited seek and welcome diversity in Greenwich Leisure Limited's teams.