Team Member - Tills & Grocery

Overview

Description

As a Team Member in the Tills & Grocery department at Planet Organic, you play a vital role in delivering Planet Organic's mission to promote health and sustainability to Planet Organic's community. You will be the face of Planet Organic's store, ensuring every customer experience is fun, educational, and rewarding. Your primary responsibilities include serving customers at the till, processing transactions, and providing knowledgeable guidance on Planet Organic's organic and natural products. You'll also collaborate with your team to complete daily tasks and maintain Planet Organic's high standards. With opportunities for growth and development, you’ll be supported from day one as you begin your journey with Planet Organic.

Key Responsibilities

• Make every customer experience fun, educational, and rewarding.
• Familiarise yourself with the products sold in store, be able to direct customers in store, and describe the benefits of organic and natural products.
• Serve customers at till points, process cash and card transactions.
• Maintain high standards of food hygiene and follow health and safety guidelines to ensure a safe and clean environment.
• Work as part of a team to get daily tasks done, this may involve working in areas outside of your normal duties.

Skills, Knowledge, and Expertise

• Excellent customer service skills & willingness to learn.
• Passionate about food, health, and well-being.
• Strong understanding of food hygiene and health and safety practices in a retail and hospitality environment.
• Previous experience in retail preferred but not essential.

Benefits

• 35% colleague discount across all stores.
• Excellent opportunities for career development and progression.
• 28 Days holiday per year (pro-rata).
• Access to salary sacrifice scheme with great options for discounted bikes, Apple products, etc.
• Access to discounted life assurance, dental and travel insurance.
• Company Pension Scheme.